Authorization must be obtained from Sparex (Pty) Limited within 7 days of invoice date before the goods are returned
All items for credit must be returned within 7 days from date of authorization
Authorization will be given at the discretion of Sparex Limited.Where Sparex Limited agrees to accept back goods in saleable condition for credit, a minimum of 15% will be applied as a handling charge. See Sparex (Pty) Ltd detailed RFC procedure.
This applies to many of our low value items and will automatically be applied. If orders are received for lower Quantities we reserve the right to supply and charge for the minimum quantity without prior notification.
Please check undelivered back orders and advise us in writing if you wish to cancel any. Back orders on non stock items already ordered from the supplier will not be cancelled.
Cancellation of an order must be made in writing prior to dispatch.
We fully guarantee all items shown in all Sparex catalogues against faulty materials or workmanship.
If any fault due to bad workmanship or materials is proved and the details notified to the company within six months of purchase, the company will at its own cost and its own option repair or replace the faulty article but subject to this all express or implied warranties or conditions as to quality or fitness for any purpose of the goods are hereby expressly excluded. It is the responsibility of the installing engineer to check components before and during installation.
We will not accept under any circumstances liability for consequential loss or loss of profits arising on any contract.
The legal and equitable title in the goods whether stored separately or as part of an assembly shall remain with Sparex Limited until the price and all other sums owing by the customer to Sparex (Pty) Limited are paid in full, but after delivery the customer shall be responsible for and shall indemnify Sparex (Pty) Limited against loss or damage to the goods from whatsoever cause occurring.
All contracts between Sparex (Pty) Limited and its customers are in accordance with South African Law and shall be governed by the above terms of trade, which replace and override all other terms of trade.